Support
Last updated: 28 July 2026
1. Contact Us
Need help with EasySolution? Email our support team and we'll get back to you within 1–2 business days.
EasySolution Support
Email: info@xavinex.com
2. What to Include
To help us resolve your issue faster, please include:
- The email address associated with your account
- Your company name
- Whether you are using the mobile app or the web dashboard
- A description of the problem and the steps that led to it
- A screenshot, if the issue is visual
3. Common Questions
I forgot my password. Use the "Forgot password?" link on the sign-in screen. We'll email you a verification code to set a new one.
How do employees get access? Your company administrator creates employee accounts from the web dashboard. Employees then sign in to the mobile app with those credentials.
Photos or voice notes won't upload. Check your internet connection — captured work is saved on your device and can be submitted once you're back online.
How do I delete my account? See our account & data deletion page.
4. Policies
Read our Privacy Policy and Terms of Service.